# The right text to the right guest at the right time

Every guest who orders on your page is saved: name, number, usual dish, how often they come. Then a text goes out when it helps: a slow afternoon, a birthday, a regular who has been away.

## What you get

- **Know each guest.** Each online order adds the guest to your list with their usual dish, birthday, how often they come and when they usually order. It is yours, not a delivery app’s.
- **Sent at each guest’s own time.** Texts and emails go out one guest at a time, at the hour that guest usually orders, not one blast to your whole list at once.
- **Slow hours, filled.** Right before your quiet hour, a small offer goes to your own guests. One text a week at most, and you approve it.
- **Birthdays and 30 days away.** A gift on their birthday, a “your usual?” after a month away. Guests hear from you when it matters.
- **Texts and emails.** Start includes texts and emails to your customer list. Grow adds Marketing CRM, which picks the right guest and the right time for you.

## Not one blast to everyone

Most text tools send the same message to the whole list at the same minute. EatFuti sends one guest at a time, at the hour that guest usually orders, with the offer that fits them: their usual dish, a birthday gift, or a small reason to come back.

That means fewer texts, fewer people replying STOP, and more guests who actually order.

## Slow hours, filled

EatFuti looks at when your restaurant is quiet and sends a small offer to the right guests just before. Staff and the stove are paid either way, so a quiet hour that turns into ten orders is found money.

## Text marketing and email marketing for restaurants, together

Some guests read texts, some read email. EatFuti uses both from the same guest list: a short text for a same-day offer, an email for the new menu or a holiday hours note. Every message has an easy way to stop, and you see every offer before it goes out.

## What a restaurant CRM knows about each guest

Their name and number, what they usually order, how many times they have ordered, when they last came, their birthday if they share it, and the hour they usually order. That is enough to send the right guest the right offer.

## Texts that bring guests back

“Hi Sarah, it’s Golden Bowl. We miss you! Your usual bun bo hue is on the stove, and dessert is on us this week.” “Slow Tuesday in the kitchen. Order before 5:30 and a little treat is on us.” “Happy birthday from all of us. Your dessert is free this week.” Short, from the restaurant by name, with one link to order.

## Text marketing rules, in plain words

In the US, a restaurant should text only guests who gave their number and agreed to hear from it, and every text has to let them stop. Every EatFuti text says how to opt out, and a guest who replies STOP gets no more texts.

EatFuti is in Des Moines, Iowa, and works with independent restaurants across the United States, most of all in Iowa, Minnesota, Missouri, Kansas and Texas.

## How it works with EatFuti

1. **Run the free check.** Three minutes, no sign-up. See your Google page, where your Order button goes and how your site does on a phone.
2. **Say yes.** Send your photos and menu, or we take the menu from your POS or online. Online ordering is live 48 to 72 hours after signup.
3. **Your website goes up.** Built for you from your photos, menu and reviews, right after ordering is live. You approve it before it goes up.

## Questions owners ask

### What is a restaurant CRM?

A list of your guests with what they order and how often they come, used to invite them back. EatFuti builds it from your own online orders.

### How much does SMS marketing for restaurants cost?

Texts and emails to your customer list are in the Start plan ($99 a month). The Grow plan is $399 a month, everything in one price: all of Start plus Social Media Studio, Loyalty and Referral, Marketing CRM and your own Brand App. Bought one by one that is $525 a month. Pay for the year and get 2 months free.

### Will guests get too many texts?

No. Slow-hour offers go out once a week at most, every guest can reply STOP, and you approve the offers.

### Where does the customer list come from?

From orders on your own page. Every guest who orders there is saved for you.

### How many texts should a restaurant send?

Few. One timely text that fits the guest beats a weekly blast. EatFuti sends slow-hour offers once a week at most.

### Can I send emails too?

Yes. Start includes texts and emails to your customer list.

## See where your restaurant stands today

[Run the free check](https://scanner.eatfuti.com/) (Free · 3 minutes · no credit card). Call (515) 493-0243.

Tiếng Việt: https://scanner.eatfuti.com/vi/khach-quay-lai-tu-dong · Español: https://scanner.eatfuti.com/es/clientes-que-regresan

Source: https://scanner.eatfuti.com/restaurant-text-marketing · EatFuti Inc., 700 Locust St, Ste 304, Des Moines, IA 50309